Returns & Exchanges
At Healthy & Active, we want you to feel confident in your gear, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Ensure all original tags are attached to receive a full refund or a seamless size exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
- 3.Drop Off Package
Hand your package to the designated courier or drop it off at any authorized shipping location within 7 days of receiving your label.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned gear, your refund will be processed to your original payment method or your new size will be shipped out within 3-5 business days.